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The personal blog of Gary Stark: software developer, journalist and consumer advocate, broadcaster, photographer and part-time musician. And eternal grumpy old man! Putting the fun in dysfunctional.

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Tag: Lousy Service.

Australian (dis)Organisations refuse to talk to their customers

Gary Stark July 21, 2014

What the hell is up with major Australian organisations in that they are refusing to talk with their customers. I’m looking at you, AGL. And I’m looking at you, Telstra. Both of you are out to pasture. Gone with the …

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Grumpy Old Man Gripes Poor Customer Servce

Some people just don’t get it!

Gary Stark April 30, 2013

Customer service, that is. Take the example of the Crocs franchise, for instance. Crocs make and sell some great products, but some of their management policies are totally clueless. Yesterday we wandered into their store in the Riverwalk in New …

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Grumpy Old Man Gripes Latest New Orleans Jazzfest 2013 Poor Customer Servce

Recent Tweets

  • Been waiting for our @DeliverooHelp order #9487 for almost an hour. Very poor service. Very disappointing. 12 hours ago
  • @awelder Actually, that's about all that we can do: imagine him taking responsibility. Because the reality is that he never does. 15 hours ago
  • @KnowSmallParts Hard Luck Hotel site? 15 hours ago
  • @stilgherrian I needed to have a shower. 15 hours ago

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