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The personal blog of Gary Stark: software developer, journalist and consumer advocate, broadcaster, photographer and part-time musician. And eternal grumpy old man! Putting the fun in dysfunctional.

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Tag: Mishandled customer service

Microsoft Surface sinks. As does their so-called Surface support service

Gary Stark November 5, 2013

I recently purchased a brand new Microsoft Surface RT. This was the original Surface, 64GB. The price was very good; the deal seemed to be too good to resist – 64GB Surface, with keyboard, for less than the asking price …

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Grumpy Old Man Gripes Poor Customer Servce

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