Here’s an interesting question for you: Is Apple’s App Store operating outside of Australian law? Here’s a few points for you to consider: First of all, under Australian consumer law, “All products must be safe, durable, free from defects, fit …
Read moreManaging Your Three Account: It’s A Wrap. I Hope
In my previous posts relating to my inability to update my credit card information on my account page on Three’s website, I made the point that, because all of the issues were of their doing, they needed to do better …
Read moreManaging Your Three Account. Or Not. The Saga Continues
So, yesterday I mentioned that I was having issues with updating my credit card information on my Three mobile phone account, using their apparently fictional web facilities. I mentioned that the phone calls I was getting seemed to be coming …
Read moreSo, Now “it’s even easier to manage your 3 account.” Except it’s not.
So, my credit card’s about to expire. There’s quite a few organisations in this world who really have no idea whatsoever about customer service. About how to help make the experience of the customer one that is pleasant, almost enjoyable. …
Read moreThe RTA Doesn’t Seem To Get It
The NSW RTA doesn’t seem to get it. They have a website; check. Do they have an online, login facility, so that you can take care of your business with them? Yep; check! Is the website is available 24 hours …
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