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Tag: gutless management

Well Done, United Airlines. More Deception. No Transparency.

Gary Stark May 12, 2013May 12, 2013

You have done well last week. On Friday, May 10 2013, you switched planes for your flight number UA1180, departing Boston at 5pm for San Francisco. Ordinarily, this would not be a notable item, but in this instance you put …

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