The Redbacks Web

Tagged: arrogant arseholes RSS Toggle Comment Threads | Keyboard Shortcuts

• 

  Gary Stark 2:31 pm on May 12, 2013 Permalink
  Tags: arrogant arseholes, arrogant assholes ( 5 ), Broken promises, Customer service ( 8 ), Customer Service failures ( 7 ), deceptive conduct, gutless management, United Airlines ( 4 ), United Breaks Guitars ( 4 )   

  Well Done, United Airlines. More Deception. No Transparency. 

  You have done well last week. On Friday, May 10 2013, you switched planes for your flight number UA1180, departing Boston at 5pm for San Francisco. Ordinarily, this would not be a notable item, but in this instance you put into play a plane that had no Economy Plus seating. Seating with extra leg room [...]

  Continue reading Well Done, United Airlines. More Deception. No Transparency. Posted in: Grumpy Old Man Gripes, Poor Customer Servce, Travel
   
• 

  Gary Stark 11:15 pm on May 1, 2013 Permalink
  Tags: arrogant arseholes, arrogant assholes ( 5 ), Customer service ( 8 ), Customer Service failures ( 7 ), United Airlines ( 4 ), United Breaks Guitars ( 4 )   

  United Screws Up – just to be clear 

  Yes folks, step right up. What does “priority” mean to you? Please review http://www.redbacksweb.com/?p=236 where I initially voiced my concerns about how lousy their treatment of us has been in this particular instance. Let me be perfectly clear: as long as everything runs smoothly, there are no issues. But as soon as one thing breaks, [...]

  Continue reading United Screws Up – just to be clear Posted in: Grumpy Old Man Gripes, Poor Customer Servce, Travel

  Well Done, United Airlines. More Deception. No Transparency. | The Redbacks Web is discussing. Toggle Comments

   

  • Well Done, United Airlines. More Deception. No Transparency. | The Redbacks Web 3:05 pm on May 12, 2013 Permalink

    [...] this is the same United Airlines that decided to misplace some of our luggage earlier in the trip. And no, they have have still not called me about it, nor have they issued me [...]

• 

  Gary Stark 2:49 pm on May 1, 2013 Permalink
  Tags: arrogant arseholes, Customer service ( 8 ), Customer Service failures ( 7 ), United Airlines ( 4 ), United Breaks Guitars ( 4 ), United fails, United loses lugage, United staff incomoetent, United staff rude   

  United Airlines screws up. Again 

  Pretty simple really. The flight is a full one, and so the gate attendants ask passengers if they would check their carry-on luggage at the gate, for delivery to the final destination, so as to make extra room in the plane’s cabin. Except that they failed to shift the luggage from the intermediate destination. Then [...]

  Continue reading United Airlines screws up. Again Posted in: Grumpy Old Man Gripes, Poor Customer Servce, Travel

  United Screws Up – just to be clear | The Redbacks Web is discussing. Toggle Comments

   

  • United Screws Up – just to be clear | The Redbacks Web 11:15 pm on May 1, 2013 Permalink

    [...] review http://www.redbacksweb.com/?p=236 where I initially voiced my concerns about how lousy their treatment of us has been in this [...]