If your name is Australia Post, sadly, the answer to that question seems to be a very solid “yes”. Please start by reading Get Your Head Out Of Your Arse, Australia Post and then Australia Post Fails Geography 101. As …
Read moreAustralia Post Fails Geography 101
Talk about a bunch of total losers. Australia Post has got be amongst the most incompetent (dis)organisations in the country. Clearly, they were not satisfied with their previous mammoth set of fuck-ups, just one short week ago. Today they attempted …
Read moreGet your head out of your arse, Australia Post
In a brilliant example of how not to win friends and influence people, Australia Post have lost a package being shipped to me. Amazingly, their tracking advice states that it was delivered within a couple of days of being shipped. …
Read moreJackson’s On George
So, Last night, before heading to the Sydney Opera House we decided to pop in to Jackson’s On George (George St, Sydney) for a pre-symphony bite to eat. That was not one of my better decisions, I’m afraid. Generally acceptable …
Read moreAbout Customer Service …
For pretty much any organisation, the concept of customer service – and what comprises good customer service – is not an option; it’s compulsory. A few days ago I wandered into a store in Sydney’s eastern suburbs, with the specific …
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